pub778 Privacy Policy

This Privacy Policy ("Policy") describes how pub778 ("pub778," "we," "us," or "the Company") collects, processes, stores, discloses, and protects the personal data of individuals ("you," "your," or "Data Subject") who access or use the pub778 online gaming platform available at pub778.club (the "Platform"), including all related sub-domains, mobile interfaces, and associated services.

This Policy applies to all personal data processed in connection with your registration, account management, deposits, withdrawals, gameplay, bonus participation, customer support interactions, and any other use of the pub778 Platform or its services. It applies whether you access pub778 from Manila, Cebu, Davao, Quezon City, Makati, or any other location in the Philippines.

By registering an account on pub778 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to pub778's processing of your personal data as described herein. If you do not agree with this Policy, you must not use the pub778 Platform.

This Policy is supplementary to and should be read in conjunction with pub778's Terms and Conditions, which govern the overall use of the Platform.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations, pub778 acts as the Personal Information Controller (PIC) with respect to the personal data of registered players and Platform users.

As Personal Information Controller, pub778 is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is conducted lawfully, fairly, and transparently in accordance with applicable Philippine data protection law.

pub778 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection obligations. Contact details for the DPO are provided in Section 15 of this Policy.

pub778 collects the following categories of personal data in connection with the operation of the Platform and the delivery of services to registered players:

pub778 does not collect sensitive personal information as defined under the Philippine Data Privacy Act (such as racial or ethnic origin, political opinions, religious beliefs, health data unrelated to responsible gaming assessments, or criminal record information) except where specifically required by applicable anti-money laundering regulations or where you have expressly provided such information in the context of a responsible gaming support interaction.

pub778 collects personal data through the following means:

• Directly from you: When you complete account registration, submit KYC documentation, make a deposit or withdrawal, contact customer support, opt in to promotional communications, or otherwise interact with the Platform.
• Automatically through the Platform: Technical data including IP addresses, device identifiers, session data, and browsing behavior on the Platform is collected automatically through server logs, cookies, and similar technologies when you access and use pub778.club. See Section 6 for full cookie information.
• From payment processors: When you make a deposit or withdrawal, pub778's payment processing partners (including GCash and PayMaya operators) transmit transaction confirmation data to pub778 to reconcile account balances and maintain transaction records.
• From identity verification services: Where third-party KYC or liveness verification tools are used during account verification, those services transmit verification outcomes and supporting data to pub778 in order to confirm your identity and age.
• From fraud prevention and security systems: pub778 uses automated risk assessment and fraud detection systems that may process account data, device fingerprinting signals, and behavioral patterns to identify potentially fraudulent or prohibited activity.

pub778 processes personal data only for specified, explicit, and legitimate purposes. The following table sets out pub778's primary processing purposes and the corresponding legal basis under the Philippine Data Privacy Act:

pub778 uses cookies and similar technologies (including local storage, session storage, and pixel tags) on the Platform to support functionality, measure performance, and maintain session security. The following cookie categories are used:

• Strictly Necessary Cookies: Required for the Platform to function correctly. These include session authentication tokens, login persistence cookies, and security cookies. They cannot be disabled without significantly impairing the Platform's usability. No consent is required for these cookies.
• Functional Cookies: Enable enhanced features such as remembering your language preference, game display settings, and whether you have dismissed on-screen notices. Disabling these cookies will result in loss of personalized settings.
• Analytics Cookies: Used by pub778 to measure aggregate user behavior on the Platform — such as which game categories are most visited and how players navigate the site. Data collected through analytics cookies is aggregated and not linked to individual identities for reporting purposes. These cookies require your consent where applicable.
• Security and Fraud Prevention Cookies: Used by pub778's fraud detection systems to identify anomalous patterns, bot activity, or unusual device behavior. These cookies are part of pub778's security infrastructure and operate in the background without collecting content from your device.

You may manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will prevent you from logging in to or using your pub778 Account. pub778 does not use cookies to serve third-party advertising or share behavioral data with external advertising networks.

pub778 does not sell, rent, or trade your personal data. pub778 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual data protection obligations:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment service providers receive the personal and financial data necessary to process your deposit and withdrawal requests.
• KYC and Identity Verification Partners: Third-party identity verification service providers receive identity and document data to complete age and identity verification processes required for account compliance.
• Game Providers: Certified game providers operating on the pub778 Platform may receive anonymized or pseudonymized session identifiers to deliver game functionality. Game providers do not receive your full identity or financial data.
• Fraud Prevention and Security Services: Specialist fraud detection and cybersecurity service providers may access account and technical data to identify and mitigate fraudulent activity on the Platform.
• Regulatory and Law Enforcement Authorities: pub778 is required by law to report certain information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine regulatory bodies where required. pub778 will also respond to lawful requests from law enforcement authorities in accordance with applicable Philippine law.
• Legal and Professional Advisors: pub778's legal counsel, auditors, and compliance advisors may access personal data where strictly necessary for the provision of professional advice, subject to professional confidentiality obligations.

pub778 operates primarily within the Philippines and prioritizes the use of service providers with operations in the Philippines or the Asia-Pacific region. In some cases, however, the provision of services may involve the transfer of personal data to servers or service providers located outside the Philippines — for example, where cloud infrastructure, game provider platforms, or specialist security services operate from other jurisdictions.

Where such international transfers occur, pub778 ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to the protections afforded under the Philippine Data Privacy Act. Such safeguards may include contractual data processing agreements, standard contractual clauses, or transfers to jurisdictions that the National Privacy Commission has recognized as providing adequate protection.

By using the pub778 Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside the Philippines where this is necessary for the provision of Platform services, subject to the safeguards described above.

pub778 implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Security measures in place at pub778 include:

• Transport Layer Security: All data transmitted between your device and pub778's servers is protected by 256-bit SSL/TLS encryption. The Platform does not accept unencrypted HTTP connections.
• Data-at-Rest Encryption: Personal data and financial records stored in pub778's databases are encrypted at rest using industry-standard encryption protocols.
• Access Controls: Access to personal data within pub778's internal systems is restricted on a strict need-to-know basis. Access is authenticated, logged, and subject to regular review.
• Two-Factor Authentication: pub778 offers 2FA for player accounts and enforces 2FA for internal administrative access to systems holding personal data.
• Regular Security Audits: pub778's technical infrastructure undergoes periodic security reviews and penetration testing to identify and address potential vulnerabilities.
• Incident Response: In the event of a personal data breach affecting your rights and interests, pub778 will notify affected players and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act.

No security system is entirely infallible. While pub778 takes all reasonable steps to protect your personal data, you also have a responsibility to maintain the security of your account credentials and to promptly report any unauthorized activity to pub778 support.

pub778 retains personal data only for as long as it is necessary for the purpose for which it was collected or as required by applicable Philippine law. The following general retention guidelines apply:

• Active Account Data: Personal data associated with an active pub778 account is retained for the full duration of the account's active status plus any mandatory post-closure retention period required by law.
• Transaction and Financial Records: Deposit, withdrawal, and gaming transaction records are retained for a minimum of five (5) years following the transaction date, in accordance with applicable Philippine anti-money laundering record-keeping requirements.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the closure of the associated account or the completion of the last transaction, whichever is later.
• Customer Support Communications: Live chat transcripts and support email correspondence are retained for a minimum of two (2) years from the date of the interaction.
• Marketing Data: Where processing is based on consent, marketing preference data is retained until consent is withdrawn. Upon withdrawal, pub778 will suppress the data subject's details from marketing communications within a reasonable operational timeframe.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with pub778's internal data disposal procedures. Anonymized aggregate data — which can no longer be linked back to any individual — may be retained indefinitely for analytical and reporting purposes.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pub778. To exercise any of these rights, please contact pub778's Data Protection Officer using the details provided in Section 15.

pub778 does not knowingly collect personal data from individuals under the age of 21 years. The pub778 Platform is strictly intended for adults aged 21 and above, in compliance with PAGCOR regulations governing online gaming in the Philippines.

If pub778 discovers or is informed that personal data has been collected from a person under 21 years of age, pub778 will immediately suspend the associated account, delete or restrict the processing of the relevant personal data, and refund any deposits held in the account in accordance with applicable regulations.

If you are a parent or guardian and believe your child may have registered on pub778 or provided personal data to the Platform, please contact pub778 support immediately via the on-site live chat or through the email address provided in Section 15.

The pub778 Platform integrates third-party services — including certified game providers, payment processors, and security tools — in order to deliver its services to players. These third parties operate under their own privacy policies and data processing agreements, which govern how they handle any personal data shared with them by pub778 in accordance with this Policy.

pub778 is not responsible for the privacy practices of third-party services that operate independently of the Platform. pub778 enters into data processing agreements with all third-party processors to ensure that personal data is handled to a standard consistent with this Policy and applicable Philippine law.

The pub778 Platform does not contain links to external third-party websites for advertising or referral purposes. Any links present on the Platform are limited to internal Platform pages.

pub778 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing activities, applicable law, or regulatory guidance from the National Privacy Commission. Material changes to this Policy will be communicated to registered players via the email address registered to their Account and/or via a notice prominently displayed on the Platform.

Your continued use of the pub778 Platform following the publication of an updated Policy constitutes your acknowledgment of and agreement to the revised terms. The effective date at the top of this document will always reflect when the Policy was last reviewed and updated. We encourage you to review this Policy periodically.

For any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by pub778, please contact pub778's Data Protection Officer or the general support team through the following channels:

• Live Chat (recommended for urgent matters): Available 24 hours a day, 7 days a week, via the live chat widget on the pub778 Platform. This is the fastest channel for account-related privacy queries.
• Email (for formal data subject requests): [email protected] (plain text — not a clickable link). When submitting a formal data subject rights request by email, please include your registered account username and a description of your request. pub778 will respond within thirty (30) days of receipt of a valid request.

pub778 serves players throughout the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions where access to the Platform is lawfully permitted. Support and data subject request responses are provided in English and Filipino.